Storm Guidance SP Energy Networks

22/01/2024

Storm Guidance SP Energy Networks

SP Energy Networks engineers are working hard to ensure customers affected by power cuts due to Storm Isha are restored as quickly and safely as possible.

So far, Storm Isha has affected over 53,000 of our customers in Central and Southern Scotland and over 18,000 in Merseyside, Cheshire, North Shropshire and North and Mid Wales. We have restored power to over 42,000 of our customers in Central and Southern Scotland and over 16,000 in Merseyside, Cheshire, North Shropshire and North and Mid Wales. Our engineers are continuing to work around the clock to restore power to all of our customers as soon as possible.

Central Scotland and Wales experienced wind gusts of up to 85mph and our teams worked through the night in challenging conditions to restore power to impacted customers. Safety remains our number one priority and high winds in some areas continue to make it unsafe to work at height, making restoration efforts more challenging. Please be assured our colleagues are doing everything they can to restore your power quickly and safely.

If you have a powercut call 105 to report it no matter who you pay your bill to.

A yellow weather warning issued by the Met Office will remain in place until Wednesday 24th January.

Click here for information and updates about power cuts in your area or visit our Twitter/X channel @spenergynetwork.

For information regarding the storm, visit our website which will be regularly kept up to date. For in depth information about the weather where you live, visit the Met Office website.

Keeping You Safe
If you come across any damage to our network please call us on the number for your area shown below, and stay on the line to speak to an advisor:

Central & Southern Scotland
Call free from a landline or mobile phone
105 or 0800 092 9290

Cheshire, Merseyside, N. Wales & N.Shropshire
Call free from a landline or mobile phone
105 or 0800 001 5400

If there are cables on or near the ground, please keep clear of them. These may still be live and able to conduct electricity through damp ground or metallic objects. If they are in roads or on footpaths, firstly dial 999, please stay on site if you can, tell the police and help keep passers-by well away, then also call us to advise and we will dispatch a team.
Vulnerable Customers
We are committed to keeping our most vulnerable customers informed with the latest information in the event of a power cut. If you haven’t already registered on our Priority Service Register (PSR) but need some additional help please get in touch with us via our website or by calling our dedicated PSR line on 0330 10 10 167 or you can text PSR to 61999 and someone will get back to you.

Other News

© Copyright CEN. All Rights Reserved     |     Privacy Policy